A good customer care unit provides loyalty in term of businesses. A customer service equally a success factor in addition to the quality of product to take the company to next level of profit graph. In short everything depends on how the company treats its customers and the way it resolves the issues.
The Growth Of Xiaomi’s Best Part Is Service Centre:
The Growth Of Xiaomi’s Best Part Is Service Centre:
MI service centre in Mumbai | Image Resource : indiamart.com
Building a branded name might be a long term play but Xiaomi has built it in such a small period. They focus on their technology enhancement as well to provide best after sales service centre to their valued customers. As we all know that Mumbai has largest customer base being one of the big metro city. Keeping mind huge customer base at Mumbai,
Xiaomi brand has opened Mi Service centre at Chembur, Vile Parle west, Dadar, Ghatkopar, Anheri, Varsova, and so many other key location in Mumbai itself. It shows the brand has strong customer service culture with a great customer centric mindset. The orange colour Mi board are quite familiar across the city. To cater various queries and needs of the customers, the brand has more than 750 service centers across the country. This huge market presence gives this brand competitive advantage among their clients.
Their executive staff and employees are fully trained to handle any customers be it first time user or else, provides knowledge about the products, clear the queries, tell them about new launches and with good communication and interpersonal training so that they are very well organized at service centre.
Find the Nearest Service Centered in Your City
The location of your nearby service centre can be found on net very easily which not only provides direction but also reviews of customer and their remarks, experience and timing of specific service centre. The service centre technicians prove themselves of being specialists in handling any kind of MI phone and accessories such as hardware and software issues, Software upgrade, Repairs, Network unlocking, Replacement of panel, display and touch screen, Battery and charger problem, microphone and speakers issues with uphold true values of quality service and timely delivery and so on.
Taking advantage of the digital platform, the brand runs a e-token system that allows customers to pre-book a visit to the MI service centre in Mumbai on Mi.com or Mi Store app. Customer can also trace their mobile repair status Online which helps the customer queries on the point and timely delivery also.
Being a best brand Xiaomi MI comes as revolution in smart phone world. Their sets are cost effective with lots of advantage. And they also provide best experience wherein customer’s issues are addressed without long waiting time.
